What is a merchant account?

A merchant account is a specialized bank account that your business uses to accept credit cards, debit cards, gift cards and other types of payment. Businesses typically open merchant accounts with independent organizations called payment processors such as VersaPay.

Who is VersaPay?

VersaPay is your full service provider of Credit, Debit & Loyalty/Gift Card Payment Processing Solutions in partnership with the world's largest financial institutions and technology partners. Partnered with some of the world’s largest and most trusted financial institutions and transaction providers, VersaPay combines industry-leading expertise with secure and reliable processing networks. This powerful combination allows us to deliver comprehensive solutions that are personalized to your needs.

How can VersaPay increase my profits?

VersaPay employs payment professionals with specialized expertise in properly setting up your merchant account profile. Many options such as processing environment, average ticket size, terminal needs must be taken into account to guarantee you the absolute lowest rate to process credit cards. Every business is unique and so are their needs - that is why a Relationship Manager is assigned to every account, small and large, to ensure your payment needs are being met and your business is focused on growing.

Can you accommodate my business needs?

Absolutely. VersaPay understands that payment acceptance needs vary according to your business size and industry. So we offer customizable solutions for any type of business — restaurants, retail, internet and more. We also offer innovative products such as a proprietary gift card solution, and a suite of online reporting options that can help you manage and protect your business.

I am already accepting credit & debit, can you help me switch? Do I have to change banks?

If you already process with a different company, our Relationship Managers will help you through the entire process (which is quite simple!) You do not have to switch banks or accounts - the only thing that will change is how much more profit you will realize on every sale.

Do you offer 24/7 service and support?

Yes. At VersaPay, we pride ourselves on building strong professional relationships with our customers and delivering quality service. Whether you're having an issue with your terminal or you have a question about your statement, VersaPay representatives are ready to help 24/7, online, by phone or by email!

What is your point-of-sale guarantee?

If we cannot solve your problem over the phone and through terminal remote support, we will replace your terminal within 4 business hours in major town centers.

If you need additional help or assistance selecting the right products and services for you, please call us at 1-866-999-VPAY (8729) and one of our professional Relationship Managers will guide you through the proceed.

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