About Chad Nicholson

Chad Nicholson has quickly established himself as an expert in Commercial Real Estate accounts receivable by helping CRE organizations across North America better manage their AR and better serve their tenants. Over the past 4 years, Chad as been an integral part in growing VersaPay ARC into the multi-million dollar business it is today and Canadian Tech Stock of the Year 2018. Outside of work, Chad played NCAA golf during university and continues to be an avid golf and hockey player.
15 03, 2019

3 Ways to Turn Credit Card Acceptance into a Strategic Weapon in CRE

2019-03-18T13:50:16+00:00March 15th, 2019|Blog|

Each week, I speak to several accounting, collections and lease administration professionals in the property management and commercial real estate space. In all of those conversations, there is one question that I will always be sure to ask: Do you accept credit card? The answer usually falls on the spectrum of a ‘yes, but…’ to a resounding ‘no’. Many landlords and property managers are weary of accepting credit card for one primary reason: It’s too expensive. Why pay transaction fees on credit cards when tenants pay via check or ACH? Both, in theory, low-cost methods to accept payment. I urge you to think differently. How much does it really cost you to process a check? Lockbox fees, bounced checks, chasing short payments, “checks in the mail” delays and labor intensive cash application are just the start. Many tenants want to pay with credit cards and by not accepting them, you Read More

18 05, 2018

Do Tenants Really Pay On Time?

2018-05-23T10:35:51+00:00May 18th, 2018|Blog|

I talk with commercial real estate (CRE) property accounting teams almost everyday. One complaint that I hear again and again: tenants regularly miss their rent. This may be surprisingly to most, but after a couple of years of hearing the same message day in and day and day out, I now understand why. CRE accounting teams just can’t continue to manage their collections process the same way they always have. A process that more often than not, involves a property manager knocking on the door. So how can property accounting teams start to think differently? Here are some insights on how to address this as an organization, how to begin to think about collections differently, and most importantly, to start getting paid on time. Communication is key, and not just at signing. Sign a lease, agree to the terms, and off we go. If only it were that simple. With Read More

3 12, 2015

Millennials are here to stay: Is your Accounts Receivable process ready?

2018-04-09T15:53:55+00:00December 3rd, 2015|Blog, Collect Smarter|

A couple weeks ago, we attended the Receivable Management Association’s annual conference in Toronto. The keynote speaker, Lisa Nelson, President of Equifax Canada challenged the audience to think about big ideas, and how they can innovate to differentiate. She spoke passionately about the coming cohort, the Millennials, a group that now out populates the baby boomers in the US. Read More

13 10, 2015

On The Road to Innovation at McLeod User Conference 2015

2018-04-09T15:54:16+00:00October 13th, 2015|Blog, Collect Smarter, Make Customers Happy|

It’s been a busy season of tradeshows! This week’s stop was Birmingham Alabama for the McLeod Software User Conference. If you haven’t heard of McLeod Software, it is a leading trucking software that helps LTL and Truckload businesses manage all aspects of their business. Read More