About John McLeod

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So far John McLeod has created 19 blog entries.
14 12, 2016

Finance and Sales Work Together to Provide Better Customer Service.

2018-04-09T15:46:28+00:00December 14th, 2016|Blog, Make Customers Happy|

Group Leader of Finance Operations at Dun & Bradstreet, Christopher Rios shares insights his company has captured in recent years for its goal of the CFO to play a larger role in the go-to-market strategy of its operations as noted in his paper entitled Maximizing Finance Operations, published by the Credit Research Foundation. As Rios notes, operational or support functions, often referred to as “back office” functions, are typically relegated to cost center status and never an engine for change — and certainly not for revenue. At Dun & Bradstreet, five years ago the global CFO issued a directive to his leadership team, which included Finance Operations: “We need to change the perception, real or imagined, that finance is an impediment and barrier to sales growth, and we need to enable Sales!” Rios notes that “there is an inherent relationship between finance and sales, but it breaks down when both Read More

3 11, 2016

What Will You Do Differently On Monday?

2018-04-09T15:46:33+00:00November 3rd, 2016|Blog, Get Paid Faster, Make Customers Happy|

I recently attended a lunchtime seminar hosted by the MaRS innovation hub in Toronto. The session was led by Zachary First, the executive director of the Drucker Institute based at Claremont Graduate University in California. Peter Drucker, of course was the American management consultant, educator, and author, hailed by BusinessWeek as “the man who invented management,” So I wasn’t surprised that First’s presentation spoke so directly to the need for rapid change in today’s corporations. Drucker passed away in 2005, but his thinking continues to grow in importance as the metabolic rate of companies constantly accelerates. First cited one of Drucker’s quotes: “Change and continuity are poles rather than opposites. The more an institution is organized to be a change leader, the more it will need to …balance rapid change and continuity.” First explained that the Drucker Institute’s programming is built around the premise of “Yesterday/Today/Monday.” “Yesterday” refers to the fact that the Institute’s work Read More

29 09, 2016

Tommy Spaulding Delivers Inspiring Presentation On Leadership at CPA The One Conference

2018-04-09T15:47:14+00:00September 29th, 2016|Blog, Make Customers Happy|

I had the good fortune to watch a presentation last week by Tommy Spaulding, author of two books on the New York Times Best Seller list. He was the opening keynote speaker at the CPA The One conference in Vancouver. VersaPay was a sponsor and exhibitor at the conference. Tommy is the former CEO of the renowned global leadership organization Up With People and believes “heart-led” leadership can change the lives of everyone you lead and serve. Today Tommy has a for-profit consulting company and also a non-profit leadership institute. The consulting side of the business, whose guiding principle is “put people first and business will follow,” works with organizations to develop “a leadership and service vision.” Tommy described how Up With People exists to inspire young people to make a difference in their world. It aims to bring the world together through service, music and travel. This gives students Read More

26 08, 2016

The Finance Department Is More Than A Cost Center

2018-04-09T15:47:24+00:00August 26th, 2016|Apply Cash Easily, Blog, Collect Smarter|

Four years ago the global CFO of Dun and Bradstreet issued a directive to his leadership team: “We need to change the perception, real or imagined, that finance is an impediment and barrier to sales growth, and we need to enable sales.” His team got the job done. Read More

9 02, 2016

How Sihl Corporation Leverages AR Automation to Produce a Healthy Cash Flow and Happy Customers

2018-04-09T15:49:59+00:00February 9th, 2016|Blog, Collect Smarter, Get Paid Faster, Make Customers Happy|

The Institute of Finance & Management (IOFM), specifically, a division known as The Accounts Receivable Network, recently interviewed and profiled one our clients, Sihl Inc. (Coventry, RI). The article is entitled: AR Automation Brings Big Benefits to Sihl Corporation. Read More

17 11, 2015

Money2020: FinTech is helping you change the game

2018-04-09T15:54:01+00:00November 17th, 2015|Blog, Collect Smarter, Make Customers Happy|

A couple of weeks ago, Money20/20 took Las Vegas by storm. This conference juggernaut has soared in its impact in just a few years of existence, becoming the largest global event focused on payments and financial services innovation for connected commerce. It is a conference that should interest anyone reading this blog, and you will quickly see why… Read More

4 11, 2015

Believe In What’s Possible And Put a Plan In Motion To Change And Improve

2018-04-09T15:54:08+00:00November 4th, 2015|Blog, Collect Smarter, Save Time and Money|

I recently attended the CPA ‘The One’ conference at which Curtis Zimmerman, a best selling author and motivational speaker, was a keynote. (www.curtiszimmerman.com) Zimmerman helps plant the transformational seed for organizations by illustrating how people need to constantly learn and organizations must always be evolving if they want to beat the competition. He does this in the most unconventional but engaging way…juggling. Read More

22 09, 2015

The Long Tail of Invoicing

2018-04-09T15:55:19+00:00September 22nd, 2015|Blog, Collect Smarter, Get Paid Faster, Make Customers Happy|

Following a recent trade show, I used our courier company, one of the big ones, to ship our trade show booth back to the office. I paid for the service up front by credit card and it totaled a few hundred dollars. But an additional cost of $22 was incurred during transit, and weeks later the company mailed me a $22 invoice to cover this. When the invoice appeared on my desk I assumed it was in error. Read More