14 December

Finance and Sales Work Together to Provide Better Customer Service.

John McLeodJohn McLeod Filed in:Make Customers Happy

Group Leader of Finance Operations at Dun & Bradstreet, Christopher Rios shares insights his company has captured in recent years for its goal of the CFO to play a larger role in the go-to-market strategy of its operations as...

3 November

What Will You Do Differently On Monday?

John McLeodJohn McLeod Filed in:Get Paid Faster, Make Customers Happy

I recently attended a lunchtime seminar hosted by the MaRS innovation hub in Toronto. The session was led by Zachary First, the executive director of the Drucker Institute based at Claremont Graduate University in California. Peter Drucker, of course...

29 September

Tommy Spaulding Delivers Inspiring Presentation On Leadership at CPA The One Conference

John McLeodJohn McLeod Filed in:Make Customers Happy

I had the good fortune to watch a presentation last week by Tommy Spaulding, author of two books on the New York Times Best Seller list. He was the opening keynote speaker at the CPA The One conference in...

26 August

The Finance Department Is More Than A Cost Center

John McLeodJohn McLeod Filed in:Apply Cash Easily, Collect Smarter

Four years ago the global CFO of Dun and Bradstreet issued a directive to his leadership team: “We need to change the perception, real or imagined, that finance is an impediment and barrier to sales growth, and we need...

9 February

How Sihl Corporation Leverages AR Automation to Produce a Healthy Cash Flow and Happy Customers

John McLeodJohn McLeod Filed in:Collect Smarter, Get Paid Faster, Make Customers Happy

The Institute of Finance & Management (IOFM), specifically, a division known as The Accounts Receivable Network, recently interviewed and profiled one our clients, Sihl Inc. (Coventry, RI). The article is entitled: AR Automation Brings Big Benefits to Sihl Corporation.

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