23 May

The creative destruction of accounts receivable

John McLeodJohn McLeod Filed in: Get Paid Faster, Make Customers Happy

When Joseph Schumpeter coined the expression “creative destruction” in 1942, he had no idea how creative the marketplace would become and how swift the destruction would be. Today’s corporate world, already in unprecedented turmoil, will only get stormier. According...

14 December

Finance and Sales Work Together to Provide Better Customer Service.

John McLeodJohn McLeod Filed in: Make Customers Happy

Group Leader of Finance Operations at Dun & Bradstreet, Christopher Rios shares insights his company has captured in recent years for its goal of the CFO to play a larger role in the go-to-market strategy of its operations as...

3 November

What Will You Do Differently On Monday?

John McLeodJohn McLeod Filed in: Get Paid Faster, Make Customers Happy

I recently attended a lunchtime seminar hosted by the MaRS innovation hub in Toronto. The session was led by Zachary First, the executive director of the Drucker Institute based at Claremont Graduate University in California. Peter Drucker, of course...

29 September

Tommy Spaulding Delivers Inspiring Presentation On Leadership at CPA The One Conference

John McLeodJohn McLeod Filed in: Make Customers Happy

I had the good fortune to watch a presentation last week by Tommy Spaulding, author of two books on the New York Times Best Seller list. He was the opening keynote speaker at the CPA The One conference in...

3 May

Why you need to digitize your accounts receivable…even if you don’t want to.

Lisa SoaresLisa Soares Filed in: Collect Smarter, Get Paid Faster, Make Customers Happy, Save Time and Money

Is your account receivables (AR) stuck in the dark ages? If so, you’re not alone but in a couple of years you may be. While exhibiting at the Industrial Supply Association (ISA) Convention (largest yearly meeting of distributors, manufacturers and suppliers),...

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