Buyers’ expectations around what makes a good customer experience has undergone significant transformation in recent years. In today’s world, we expect things to be easy to use, and to receive things how and when we want them.

The End of Economic Prosperity As reported by the International Monetary Fund, the United States is now in the worst economic downturn since the Great Depression. Unemployment, retail sales, economic output and industrial production are all at record numbers. In this time, it is critical for organizations to recognize the severity of the current situation, […]

The present economic environment is leading organizations around the world to make stark realizations about their current business processes. Of particular concern, business leaders are learning how unsustainable traditional payment methods like checks and lockboxes can be, and they are looking for new ways to enhance or replace their existing systems to bring continuity to […]