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17 November

Money2020: FinTech is helping you change the game

John McLeodJohn McLeod Filed in:Collect Smarter, Make Customers Happy

A couple of weeks ago, Money20/20 took Las Vegas by storm. This conference juggernaut has soared in its impact in just a few years of existence, becoming the largest global event focused on payments and financial services innovation for...

13 October

On The Road to Innovation at McLeod User Conference 2015

Chad NicholsonChad Nicholson Filed in:Collect Smarter, Make Customers Happy

It’s been a busy season of tradeshows! This week’s stop was Birmingham Alabama for the McLeod Software User Conference. If you haven’t heard of McLeod Software, it is a leading trucking software that helps LTL and Truckload businesses manage...

5 October

Happier customers are Stickier – Having fun at CPA “The One”

Lisa SoaresLisa Soares Filed in:Collect Smarter, Get Paid Faster, Make Customers Happy, Save Time and Money

Last week we headed over to the CPA National Conference, “The One”. This was the first conference of its kind after the merger of the CA, CMA, and CGA bodies. It was anticipated to be a big show with a...

22 September

The Long Tail of Invoicing

John McLeodJohn McLeod Filed in:Collect Smarter, Get Paid Faster, Make Customers Happy

Following a recent trade show, I used our courier company, one of the big ones, to ship our trade show booth back to the office. I paid for the service up front by credit card and it totaled a...

21 August

The Demand for Customer Self-Service in B2B

John McLeodJohn McLeod Filed in:Get Paid Faster, Make Customers Happy

Better customer service starts with better communication and collaboration. And in today’s competitive climate, businesses must offer their customers the most effective channels of communication possible. In a world of interactive voice response systems, self-checkout at grocery stores, and...

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