VERSAPAY + WAKEFIELD RESEARCH REPORT CX PAYMENTS

The Impact of Customer Experience on B2B Payments

VERSAPAY + WAKEFIELD RESEARCH REPORT

Download the report to learn:

  • Learn why CX should be a top priority for securing payments
  • Explore how AR digitization is critical to capturing payments more quickly
  • See why AR digitization is crucial to improving CX
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Just a few of the insights you’ll find inside

  • 52of CEOs say they have a long way to go in digitizing AR
  • 81of CEOs admit that AR processes can be a source of negative customer experiences
  • 72of executives agree that their AR processes are not customer-oriented