The Impact of Customer Experience on B2B Payments

Versapay + Wakefield Research Report

Download the report to learn:

  • Learn why CX should be a top priority for securing payments
  • Explore how AR digitization is critical to capturing payments more quickly
  • See why AR digitization is crucial to improving CX

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52% of CEOs say they have a long way to go in digitizing AR
81% of CEOs admit that AR processes can be a source of negative customer experiences
72% of executives agree that their AR processes are not customer-oriented