The New Standard in Accounts Receivable Automation^TM

Cash flow is a challenge for wholesalers and distributors. On one end, manufacturers are tightening up their terms, and on the other end customers are asking for better pricing and more time to pay. The balancing act for cash flow places late payments and working capital top of mind.

With competitive pressures always looming, it is important for wholesalers and distributors to boost customer loyalty by keeping them happy. Chasing payments, resending invoices and slipping on follow-ups for inquiries and disputes not only delays payment, but can also have a negative effect on customer experience.

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Receivables do not come in quickly enough. Manufacturers struggle to get customers to pay on time, or at all which leaves them squeezed financially as they try to sustain meeting the growing demand of customers. This problem is exaggerated when your accounts receivable process is faulty. Your process is only as accurate as the person maintaining it which can lead to errors in payment tracking, reconciliation issues, and stifled cash flow. Read More

Transportation and logistics businesses are in a competitive market, often with low operating margins. Issuing large volumes of invoices and supporting documentation relies heavily on labor-intensive processes (printing, mailing, emailing, faxing, scanning invoices and documents). Claims due to missing or damaged goods and missing documentation further adds to delays in payments and short pays as AR teams spend time resolving issues and following up for collections. Once payment is received, manually matching payments to invoices is a further challenge that is time-consuming, error-prone and mundane. Read More

Companies in business services face numerous challenges due to the increasingly complex competitive landscapes – the result of continuous innovation and globalization. CFOs are under pressure to cut costs, support revenue growth and proactively manage cash flow. Today’s customer is sophisticated, powered by the ability to research online and educate themselves on competitive offerings.

Once a new customer is secured, it is imperative to continually look for new and better ways to ensure their satisfaction. Sales teams often lament the fact that their companies are not proficient at ensuring processes are in place to support effective day-to-day interactions. Out-dated methods to receive invoices, the lack of collaboration tools and manual payments all contribute to customer frustration, delayed payments, and increased working capital requirements.

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With a varied portfolio of multiple property types, financing and leasing structures and changing maintenance fees, managing the cash flow of a commercial real estate company is challenging.

Accounts receivable teams are loaded with manual tasks such as issuing rental advice notices, collecting tenant sales reporting numbers, and determining where to apply naked and decoupled rental payments. This diverts your team’s focus away from higher-value activities such as financing structures, risk management, and capital management.

Tenants are demanding self-service options. With no efficient way for your tenants to receive their rental advice notices, settle disputes for rental charges and report on their sales numbers, payments are delayed and your collection cycle increases.

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The media industry is feeling the pressure to move their business online. Appetite for digital media is rampant and it’s hard to keep up. While your business is working hard to move content online, you are also feeling the effects of operating with tighter margins and collecting on invoices that are falling through the cracks and increasing your day sales outstanding (DSO).

Your portfolio of customers with large invoice counts is costly to your business – sending paper invoices and statements delays time to reach your customers and receive payments. Emailing sounds better, but it still takes valuable time to create emails, attach necessary documentation (tearsheets, contracts, etc.), all with no visibility that your customer has opened it.

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