This is where we stand apart from the crowd. We bring a customer-centric, collaborative approach to AR that scales and delights at the same time.
Most AR solutions today are built for the back office, providing ways to manage workflow that don't really address the root issues. We're fundamentally different - fixing AR in the front-office where the problems originate, and where the impact is greatest.
Make it easy for your customers to interact with your team using our collaborative tools. Questions and disputes can be managed with ease in real-time - and we make it easy to loop in whoever needs to be in order to get to the right resolution quickly.
“We had a good roadmap of what we wanted to accomplish with this project when we started. One was to streamline the billing process and make it more efficient. The second part was to deliver a better client experience. We’ve achieved both of those goals.”
President, CCS Construction Staffing
Your customers hate collections calls (and so does your team) - so we've built over 150 prompts that take care of the routine triggers your customers often need to remember to pay, and combined them with conversational tools that allow for in-line communication to take place when it's needed most.
Often, solving customer questions and disputes requires looping in other members of the business. From Sales through to Shipping, we handle routing and notifications so that the right people stay in the loop on the issues they need to, without exposing every member of your team to every interaction across your customer base.
Implementing a New Technology Solution? Here are 6 Essential Steps for Change Management Success
Jun 3rd, 2020
Change is the one thing that you can count on in today’s world. Whether your organization is pursuing change actively or is being forced to change due to external factors, with changes always taking place, businesses don’t have the option to stand still and survive. This means that processes, strategies, and systems in your workplace […]
Set Your Business Apart with an Automated Collections Process
May 27th, 2020
Buyers’ expectations around what makes a good customer experience has undergone significant transformation in recent years. In today’s world, we expect things to be easy to use, and to receive things how and when we want them.
5 Ways Your Finance Team Can Stay on Top of its Receivables Today
May 13th, 2020
The End of Economic Prosperity As reported by the International Monetary Fund, the United States is now in the worst economic downturn since the Great Depression. Unemployment, retail sales, economic output and industrial production are all at record numbers. In this time, it is critical for organizations to recognize the severity of the current situation, […]