This is where we stand apart from the crowd. We bring a customer-centric, collaborative approach to AR that scales and delights at the same time.
Most AR solutions today are built for the back office, providing ways to manage workflow that don't really address the root issues. We're fundamentally different - fixing AR in the front-office where the problems originate, and where the impact is greatest.
Make it easy for your customers to interact with your team using our collaborative tools. Questions and disputes can be managed with ease in real-time - and we make it easy to loop in whoever needs to be in order to get to the right resolution quickly.
“We had a good roadmap of what we wanted to accomplish with this project when we started. One was to streamline the billing process and make it more efficient. The second part was to deliver a better client experience. We’ve achieved both of those goals.”
President, CCS Construction Staffing
Your customers hate collections calls (and so does your team) - so we've built over 150 prompts that take care of the routine triggers your customers often need to remember to pay, and combined them with conversational tools that allow for in-line communication to take place when it's needed most.
Often, solving customer questions and disputes requires looping in other members of the business. From Sales through to Shipping, we handle routing and notifications so that the right people stay in the loop on the issues they need to, without exposing every member of your team to every interaction across your customer base.
Four essential steps for successful payment portal adoption
Aug 5th, 2020
What’s the value of a modern payment portal with no end-user adoption? The answer is – not a whole lot. Adoption is the key to success. In this blog we give you our top 4 pieces of advice for driving adoption of your new payment solution.
COD Part 2: Streamlining Order Processing in B2B with Electronic Cash on Delivery
Jul 16th, 2020
What options are there for suppliers who wish to maximize the benefits of traditional COD, without sacrificing anything from their current collections process? Enter ‘Electronic Cash on Delivery’, or eCOD.
COD Part 1: What’s Wrong with Cash on Delivery?
Jul 8th, 2020
COD is a valuable payment acceptance method for some suppliers but as this year’s call to work remotely, or to be socially distant if you do have to work on premises has taught us, providing payment at time of delivery isn’t always safe and it isn’t always possible.