Engage your customers and work collaboratively with them over the cloud to accelerate payments, build an extraordinary customer experience, and maximize efficiencies.
Communication is key and a crucial component to driving efficiency and optimizing your accounts receivable management. Our collaborative AR automation solution empowers your AR department to connect and communicate with your customers over the cloud at the front-office level, where returns are greatest.
Engage and build deeper relationships with your customers. With Versapay's integrated communication capabilities, you're able to answer questions, request information, share documents, and register disputes in real-time. Even loop colleagues in to ongoing conversations when the time is right.
Collections calls are tough. They can wear down both you and your customers. With over 150 prompts, our software automates routine touch points and payment reminders. Combine that with our conversational tools that allow for in-line communication over cloud, and you're suddenly a collections force to be reckoned with.
Collaborative AR doesn't mean everyone's involved. It means the right people are involved at the right time. We handle routing and notifications so you can solve customer questions, disputes, and unapplied payments faster, without having to loop in your entire organization unnecessarily.
"We look at Versapay collaboration like LinkedIn. If you have a LinkedIn conversation between two people, it stays in one central location. So you have a record. Other people on your team can go to that location to look at this conversation you're having with your tenant. Bringing those conversations right into the system will bring greater accountability to them."
