Resource Library
Featured Topics
Blogs, guides, case studies, interviews, how-tos, expert insights and more—all designed to transform your accounts receivable.
Payment Services
Learn the ins and outs of payment processing and how to create better payment experiences for your customers.
Integrated Payments
Extend the system you rely on to make AR tasks a breeze.
AR Automation
Learn how today's AR automation accelerates cash flow, cuts down on manual work, and delivers better customer experiences.
Collaborative AR Network
Empower the genius of teams with this one-of-a-kind approach to AR.
General Finance and Accounting
In-depth resources covering everything from finance basics to the latest in new accounting standards.
Stay in the know
Subscribe to get the best stories, insights, and best practices delivered to your inbox every month.
Wakefield + Versapay: The Impact of Customer Experience on B2B Payments
The Impact of Customer Experience on B2B Payments
We surveyed 1,000 C-level executives at companies with a minimum annual revenue of $100m USD on their accounts receivable digital transformation efforts:
- 73% of executives identify that invoice-to-cash (I2C) can negatively impact the customer experience
- 81% of CFOs are concerned that the AR department is not customer-oriented enough
- 94% of CFOs say the right technology can strengthen relationships with customers in the I2C process
Latest Resources
AR Transformation
Everything you need to turn AR into a value driver once and for all.
Explore more topics
Digital Payments
11 items
All you need to know to make the switch to digital payments.
Cash Application
22 items
Learn about the practices and technologies that help you ensure every payment matches an open receivable.
Collections
24 items
Tips, techniques, and practices to get paid what you're owed.
Invoicing and Billing
10 items
Tips for creating and tracking invoices so you can get paid on time with less work.
AR Management
38 items
The learnings you need to manage AR efficiently, effectively, and with way less work.
AR Automation
Learn how today's AR automation accelerates cash flow, cuts down on manual work, and delivers better customer experiences.
Always stay up-to-date
Join the 50,000 accounts receivable professionals already getting our insights, best practices, and stories every month