The Total Economic Impact™ of Versapay

February 1st, 2023

Versapay commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Versapay.

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Download the complimentary study (December 2022) and get the framework used to evaluate the potential financial impact of Versapay on your organizations.

The Total Economic Impact™ of Versapay Study Cover

Discover the cost savings and business benefits Versapay enables

In this study you'll determine the potential financial impact of Versapay on your organization*. You'll also see how Versapay:

  • Boosted employee satisfaction and empowers team members to bring greater value
  • Raised brand value by enhancing transparency and trust
  • Saved 2,000 kg of CO² every year by facilitating a shift to paperless payments

* All cost savings and business benefits are by Year 3 for a composite organization representative of interviewed customers.

Learn how Versapay quantifiably:

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Reduced check payments and customer phone calls by 70%-80%, saving nearly 35,000 hours per year

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Lowered customer churn, preserving up to $12.75M in sales revenue annually

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Cut bad debt by 60%, for annual savings up to $4.9M

The Total Economic Impact™ of Versapay study is just a few clicks away!

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Abstract

To better understand the benefits, costs, and risks associated with investing in Versapay’s Collaborative Accounts Receivable Automation software, Forrester interviewed five representatives at organizations that use Versapay to process B2B payments.

For the purposes of this study, Forrester aggregated the interviewees’ experiences into a single composite organization that is a:

  • North American distribution company,
  • With 15,000 customers, and
  • Revenue of $3 billion per year

Prior to using Versapay, interviewees noted how their organizations sunk vast amounts of money into paper and postage every month to invoice their customers, only to struggle to stay ahead of account aging as incoming check payments were tedious to process.

After the investment in Versapay, the interviewees reported that a high percentage of their customers opted to use the online portal to receive and pay their invoices, resulting in a sharp decline in incoming check payments as well as in average account aging and uncollectible debt.

Also, their companies could leverage the time and skills of their AR teams better. Customers had a much better experience, leading to greater brand loyalty and sales retention. The conversion to mostly paperless invoicing benefited the environment as well, helping companies make progress toward sustainability goals.

See Versapay in action

Learn how Collaborative AR creates greater back-office efficiencies, accelerates cash flow, and improves the customer experience

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