1. Support
  2. ARC

How do I reset my password?

  1. Click Forgot password? on the login page.
  2. Enter the email address registered to your Versapay account in the field provided and click Send Instructions. You’ll receive an email to set up a new password.
  3. Once received, click Reset my Password. You are redirected to the password reset page.
  4. Enter a new password. Take note of the guidelines for character length and special characters.
  5. Enter the new password again then click Reset Password to complete the password change. This logs you back into your Versapay account.

Note: If there’s an issue with your new password (you’ve re-used a previous password, for example), you will be prompted to enter another password.