Versapay vs Billtrust

‎Versapay vs Billtrust ‎‎

The leader in Collaborative AR

Versapay goes beyond traditional automation by giving your AR team real-time collaboration and dispute management tools to boost efficiency and accelerate cash flow.

Unlike Billtrust—whose outdated solutions fail to consider your customer—Versapay is the only solution that dramatically improves the customer experience.

Versapay vs Billtrust logos
  • $60bglobal payment volume processed annually
  • 900kbuyers engaged
  • 40mnew invoices delivered annually
  • 9000clients
Why Versapay?

Versapay brings a human edge to collections

Automation that eliminates inefficient, manual processes is just one piece of the pie. Versapay empowers the genius of teams with Collaborative AR automation that transforms your customer’s experience from invoice to cash collection.

By connecting buyers and sellers over the cloud through a dedicated portal, we create efficiencies traditional AR automation simply can’t.

Step 1: Automate

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Increase efficiency by automating virtually all routine accounts receivable tasks in the cloud, including invoicing, collections reminders, payment processing and reconciliation. Plus, automatically sync all data back to your ERP.

Step 2: Collaborate

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Go beyond automation and transform your AR processes by collaborating with customers throughout the invoice and payment lifecycle. This includes messaging directly on invoices, so you can resolve disputes faster and with better documentation, improving customer experience.

SPV Dashboard General CUSTOMERS

AR automation solution that defies tradition

Modern experience

Billtrust’s software is primarily focused on improving efficiency and increasing speed of cash collections through simple automation. This traditional approach fails to account for the customer's experience.

In a profession where communication and collaboration can turn the tides and accelerate cash flow, Versapay brings AR teams and customers together over the cloud. This drives faster solutions to invoice issues that only humans can address together.

Concept serving many customers 81percent

Online portals your customers will love (and actually use)

Sky-high platform adoption

Online payment portals accelerate payments, automate cash reconciliation, enable greater insight into collections, and improve customer experience.

But only if customers are actively using them.

Billtrust attempts to drive platform adoption by analyzing customer invoicing and payment data. Because our cloud-based, self-service customer portal needs little support and is easy to use, we boast the highest customer adoption rate in the marketplace.

  • Billtrust's average customer adoption: 30%
  • Versapay’s customer adoption: 82%
In one image, a woman unloads boxes from a truck. In the other, a robotic arm constructs a car.

The clear-cut, mid-market choice

High (out)performers

Billtrust’s platform lacks features that support various regional requirements.

We're fully compliant for payments, which is why leaders across 25+ industries choose Versapay to automate their accounts receivable, including:

  • 2 of the 10 largest US food distributors
  • 2 of the 10 largest US building material manufacturers
  • 13 of the 100 largest US credit unions
  • 9 of the 65 largest US banks
  • 10+ fortune 500 companies, including Intuit, Coldwell Banker, PepsiCo, and US Foods
Versapay vs Billtrust

The features that set us above

While Billtrust and Versapay both have powerful AR automation platforms, Versapay leads the charge by also factoring in customer experience.

Our Collaborative AR platform combines industry-leading AR automation with easy-to-use collaboration tools and next-generation B2B payment network.

Collaboration
Collaborative, intelligent collections

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Billtrust employs static, rule-based workflows that limit how well AR teams can prioritize collector activities.

We streamline operations with zero-touch collection tools and timely notifications, and guide collections by delivering valuable, actionable insights into which customers require immediate attention and intervention.

AI Cash app
AI-powered cash application

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Automate your cash application process using AI, machine learning, and optical character recognition to match any payment type with open receivables.

Capture and reconcile payment data, eliminate entry errors, significantly reduce manual effort, and speed up cash flow with an all-in-one, straight-through processing cash application solution.

Better control
Better control over disputes

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Manage disputes at the invoice or line-item level and resolve them quickly using real-time messaging and communication tools.

While Billtrust lets you tag, categorize, give reasons to and assign disputes to departments, collectors can’t communicate directly with the buyer or resolve issues without having to resend new invoices.

Cloud base tool
Cloud-based tools

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Share data and account information with your customers in real-time by collaborating in a cloud-based portal. Address questions, errors, or missing documentation, and get clarity on unapplied payments.

A shared portal means you and your customers are always engaged and working collaboratively.

No fuss onboarding
No-fuss onboarding

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As a payment facilitator, we manage the underwriting process (you’re up and running fast) and have considerable control over your experience (no third parties!) including transaction processing, chargeback management, and streamlined billing processes.

Plus, we’ll reduce the number of vendors you need to manage.

Timely Service
Timely service and support

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Your AR team expects their customers to pay quickly. Why should their service and support expectations be different?

Billtrust has a limited geographic presence, and its support network is focused on North America. Versapay’s dedicated support teams provide advanced levels of direct implementation support and service.

Collaborate with customers over the cloud

Customer cloud

Traditional AR automation platforms like Billtrust do a good job of relieving pain around wasted time, underutilized talent, and delayed cash flow. But what they don’t do well is solve for your most important stakeholders—your customers.

There’s a communication gap between your customers and AR department—the AR Disconnect. It causes significant issues that automation alone won’t fix. In fact, relying only on automation to bridge the gap could make things worse. To transform your AR, you need drastically improve the customer experience, which Versapay’s Collaborative AR platform achieves in spades.

  • 50reduction in manual work
  • 30decrease in past-due invoices
  • 95customer satisfaction rate

Trusted by leading businesses

  1. BXP boston properties logo COLOR
  2. Tire Hub Logo Resized
  3. Sharp logo
  4. Intuit logo
Versapay solves a mundane and complicated problem that companies spend a tremendous amount of time, energy, and dollars trying to. After deploying, our customers are happy to have a handle on everything and can have more meaningful, natural interactions with us.
Ashok Vantipalli, CTO and CIO, TireHub
  • 200hours saved
  • 50reduction in the value of overdue accounts
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Close the gap between your AR team and customers

Get a demonstration of Versapay’s Collaborative AR automation platform. Discover how pairing self-service cloud-based tools that foster collaboration and transparency with world-class automation technology will eliminate many of the problems that slow down payments and drive inefficiency.

Book a demo
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Get Your Personalized Accounts Receivable Transformation Roadmap

Not ready for a demo? How about seeing how your accounts receivable stacks up against peers and how to set your AR team up for success?

Take our 6-minute assessment and learn exactly where you are in your digital AR journey and how Versapay can help you achieve your goals. We’ll:

  • Collect key details about your business
  • Identify gaps in your AR practices to understand where you have room to grow
  • Evaluate how your customers experience your AR process
  • Identify your AR goals and ideal outcomes
  • Send you one of 100+ unique reports with suggestions that fit like a glove

Frequently Asked Questions