Versapay goes beyond traditional automation by giving your AR team real-time collaboration and dispute management tools to boost efficiency and accelerate cash flow.
Unlike Billtrust—whose outdated solutions fail to consider your customer—Versapay is the only solution that dramatically improves the customer experience.
Versapay brings a human edge to collections
Automation that eliminates inefficient, manual processes is just one piece of the pie. Versapay empowers the genius of teams with Collaborative AR automation that transforms your customer’s experience from invoice to cash collection.
By connecting buyers and sellers over the cloud through a dedicated portal, we create efficiencies traditional AR automation simply can’t.
Increase efficiency by automating virtually all routine accounts receivable tasks in the cloud, including invoicing, collections reminders, payment processing and reconciliation. Plus, automatically sync all data back to your ERP.
Go beyond automation and transform your AR processes by collaborating with customers throughout the invoice and payment lifecycle. This includes messaging directly on invoices, so you can resolve disputes faster and with better documentation, improving customer experience.
Billtrust’s software is primarily focused on improving efficiency and increasing speed of cash collections through simple automation. This traditional approach fails to account for the customer's experience.
In a profession where communication and collaboration can turn the tides and accelerate cash flow, Versapay brings AR teams and customers together over the cloud. This drives faster solutions to invoice issues that only humans can address together.
Online payment portals accelerate payments, automate cash reconciliation, enable greater insight into collections, and improve customer experience.
But only if customers are actively using them.
Billtrust attempts to drive platform adoption by analyzing customer invoicing and payment data. Because our cloud-based, self-service customer portal needs little support and is easy to use, we boast the highest customer adoption rate in the marketplace.
Billtrust’s platform lacks features that support various regional requirements.
We're fully compliant for payments, which is why leaders across 25+ industries choose Versapay to automate their accounts receivable, including:
The features that set us above
While Billtrust and Versapay both have powerful AR automation platforms, Versapay leads the charge by also factoring in customer experience.
Our Collaborative AR platform combines industry-leading AR automation with easy-to-use collaboration tools and next-generation B2B payment network.
Billtrust employs static, rule-based workflows that limit how well AR teams can prioritize collector activities.
We streamline operations with zero-touch collection tools and timely notifications, and guide collections by delivering valuable, actionable insights into which customers require immediate attention and intervention.
Automate your cash application process using AI, machine learning, and optical character recognition to match any payment type with open receivables.
Capture and reconcile payment data, eliminate entry errors, significantly reduce manual effort, and speed up cash flow with an all-in-one, straight-through processing cash application solution.
Manage disputes at the invoice or line-item level and resolve them quickly using real-time messaging and communication tools.
While Billtrust lets you tag, categorize, give reasons to and assign disputes to departments, collectors can’t communicate directly with the buyer or resolve issues without having to resend new invoices.
Share data and account information with your customers in real-time by collaborating in a cloud-based portal. Address questions, errors, or missing documentation, and get clarity on unapplied payments.
A shared portal means you and your customers are always engaged and working collaboratively.
As a payment facilitator, we manage the underwriting process (you’re up and running fast) and have considerable control over your experience (no third parties!) including transaction processing, chargeback management, and streamlined billing processes.
Plus, we’ll reduce the number of vendors you need to manage.
Your AR team expects their customers to pay quickly. Why should their service and support expectations be different?
Billtrust has a limited geographic presence, and its support network is focused on North America. Versapay’s dedicated support teams provide advanced levels of direct implementation support and service.
Traditional AR automation platforms like Billtrust do a good job of relieving pain around wasted time, underutilized talent, and delayed cash flow. But what they don’t do well is solve for your most important stakeholders—your customers.
There’s a communication gap between your customers and AR department—the AR Disconnect. It causes significant issues that automation alone won’t fix. In fact, relying only on automation to bridge the gap could make things worse. To transform your AR, you need drastically improve the customer experience, which Versapay’s Collaborative AR platform achieves in spades.
Versapay solves a mundane and complicated problem that companies spend a tremendous amount of time, energy, and dollars trying to. After deploying, our customers are happy to have a handle on everything and can have more meaningful, natural interactions with us.
Close the gap between your AR team and customers
Get a demonstration of Versapay’s Collaborative AR automation platform. Discover how pairing self-service cloud-based tools that foster collaboration and transparency with world-class automation technology will eliminate many of the problems that slow down payments and drive inefficiency.
Not ready for a demo? How about seeing how your accounts receivable stacks up against peers and how to set your AR team up for success?
Take our 6-minute assessment and learn exactly where you are in your digital AR journey and how Versapay can help you achieve your goals. We’ll:
Collaborative Accounts Receivable is a new, customer-focused way of managing receivables—and you’ll only find it with Versapay.
Instead of just automating back-office AR tasks, Collaborative AR also connects buyers and sellers over the cloud to speed up payments, eliminate inefficiencies, and deliver significantly better experiences.
Traditional AR involves a standard set of processes for managing what a company's customers owe for goods/services they have provided but have yet to receive payment for.
It relies highly on manual tasks and back-and-forth communication over outdated channels like phone and email. Collaborative AR, on the other hand, streamlines accounts receivable processes by connecting buyers and sellers digitally, over the cloud, allowing unparalleled communication and transparency.
Versapay’s Collaborative AR automation platform and B2B payment network transform AR departments to drive efficiency, accelerate cash flow, and dramatically improve the customer experience.
It does this by connecting AR departments with their customers over the cloud. This approach collaboration and transparency, eliminating many of the problems that slow down payments and cause inefficiencies while empowering customers with self-service.
Billtrust offers several services, including invoicing, payments, cash application, and others. They focus on automating tasks, rather than fostering collaboration.
In comparison to Collaborative AR, what Billtrust truly lacks is the ability to empower in-platform communication and collaboration, instead focusing on back-office tasks. This limits how efficiently disputes and questions can be resolved, as well as how they are tracked.
Companies across a wide variety of industries use Versapay, including but not limited to manufacturing, distribution, and commercial real estate. We typically serve Mid-Market and Enterprise-level companies, though we welcome businesses of all sizes.
Companies that use Versapay also tend to be those who are looking to truly transform AR, rather than just automating back-office tasks.
Billtrust customers are often those focused on using automation exclusively, rather than empowering collaboration, to improve efficiencies and speed up cash collections. Companies of various sizes are Billtrust users.
Our teams are committed to helping you find the answers you need to successfully transform your AR department. Beyond our dedicated implementation specialists, we offer comprehensive phone and email support.