We're putting an end to confrontational and ineffective collections. Put your customers first and let your DSO and effectiveness metrics do the talking.
Your team is spending too much time on mundane, repetitive tasks - so we've taken those tasks and automated them. We've also assembled a powerful suite of collaborative tools for your team to work with those customers who can't (or won't) pay. The result is an AR process that is finally built for scale.
The days of relying on stale aging reports, scheduled exports, and spreadsheets as a means of analysis are over. Quickly navigate through company, division, invoice, and line item data so that you can get a true sense of the status of your outstanding receivables - all 100% in sync with your core financial systems.
We get that good customer relationships are not built on automation alone - so while we've focused on automating the tasks that should be, we support that with the tools your team needs to effectively manage and build great customer relationships throughout the AR cycle.
“With the VersaPay solution we can effectively manage all aspects of invoicing, accounts receivable and payments in a PCI compliant environment, provide automatic notifications and reminders, and save a great deal of time by automating many routine tasks. The enhancements enable us to focus more time on our customers.”
Never wonder about the status of an invoice again. Whether it was sent online or via mail, we let you know the status of every invoice. Every invoice sent electronically also comes with the added benefit of complete visibility into who has seen the invoice.
Whether it's questions, errors and omissions, or missing documentation, we've given your collectors and customers fast and easy ways to identify issues, exchange documents, loop in the right people and get to resolution and payment quickly.
We build solutions with your customers and collectors in mind - and the end result is a central, single source of truth for everything related to your AR process. From communication history through to transaction records, everybody knows that ARC is the place to go to get AR work done.
Four essential steps for successful payment portal adoption
Aug 5th, 2020
What’s the value of a modern payment portal with no end-user adoption? The answer is – not a whole lot. Adoption is the key to success. In this blog we give you our top 4 pieces of advice for driving adoption of your new payment solution.
COD Part 2: Streamlining Order Processing in B2B with Electronic Cash on Delivery
Jul 16th, 2020
What options are there for suppliers who wish to maximize the benefits of traditional COD, without sacrificing anything from their current collections process? Enter ‘Electronic Cash on Delivery’, or eCOD.
COD Part 1: What’s Wrong with Cash on Delivery?
Jul 8th, 2020
COD is a valuable payment acceptance method for some suppliers but as this year’s call to work remotely, or to be socially distant if you do have to work on premises has taught us, providing payment at time of delivery isn’t always safe and it isn’t always possible.