Success Story: How Brixmor Property Group Streamlined AR While Transforming the Tenant Experience
- 1 min read
The collection team at Brixmor Property Group (a publicly traded Real Estate Investment Trust) was overwhelmed with manual, time-consuming tasks like adjusting payment applications, and no transparency surrounding why some tenants short-paid their rent. At the same time, their tenants lacked visibility into their accounts, and had no self-serve access.
Facing these challenges, it was clear that they needed a way to make it easier for tenants to do business with them—while also taking back their collection team’s time. That’s where Versapay’s Collaborative AR automation solution came in.
Watch this webinar to learn how Versapay helped Brixmor Property Group:
- Save significant time by minimizing tenant issues
- Reallocate staff from tedious tasks to strategic, value-driving projects
- Provide tenants with 24/7 self-serve access to their accounts, including making payments