How Accordant Transformed AR with Versapay and Sage

Accordant Company, a leading software reseller with over 5,000 clients across North America, migrated from QuickBooks to Sage Intacct in 2024 to modernize its financial operations. This move streamlined many areas, including accounts receivable, accounts payable, and financial reporting. After implementing Sage Intacct’s core financials, one of the final challenges was integrating a next-generation accounts receivable workflow to complement Sage’s accounts receivable application in relation to cash application and payment processing. 

Under QuickBooks, AR had been a time-consuming challenge. Every overdue invoice required manual follow-up. ACH and check payments were entered line by line, while credit card payments were avoided due to compliance risks. With company growth topping 50% year over year, the AR workload became unsustainable without adding headcount.

For Accordant’s finance team, accounts receivable was an inefficient and manual process. Every overdue balance required emails and phone calls, while incoming payments had to be rekeyed into Intacct. Even electronic ACH payments meant typing in transaction details one by one. Days Sales Outstanding (DSO) hovered around 50 days, tying up working capital and slowing down growth initiatives.

To resolve these challenges, Accordant implemented the Versapay Collaborative AR platform, fully integrated with Sage Intacct. Invoices created in Sage Intacct now automatically flow into Versapay. Clients receive branded emails with a secure “Pay Now” option, allowing them to pay by ACH, EFT, or credit card. Payments are deposited right into the company bank account, and the cash is seamlessly applied directly into Intacct, including surcharges and merchant fees, while automated reminders are sent every ten days until balances are cleared. 

Gasparini explained that Versapay has transformed the process. Tasks that once required manual follow-up are now streamlined. The team can filter outstanding invoices over 60 days, select them in bulk, and trigger one-time reminders with a single click. He noted that while the team still makes phone calls for larger or more strategic items, the overall volume of follow-ups has decreased significantly thanks to automation.

The impact of the implementation was immediate. Accordant reduced DSO from nearly 50 to 30 days, significantly improving cash flow. Invoices greater than 60 days past due dropped from 44.7% to just 14.1%, representing a threefold improvement in AR aging. Collection communications decreased by 70%, freeing the team to concentrate on analytical work.

Before Versapay, paying an Accordant invoice was often tedious. After approvals, clients either mailed a check, sometimes written by hand, or logged into their banking portal to set up a wire or ACH transfer. This required manually entering account and routing numbers, beneficiary names and addresses, remittance IDs, and invoice remittance information. 

Now, the process is very simple. Clients receive a branded email with their invoice attached, review or route it for approval, and pay directly online via ACH, EFT, or Credit Card as they see fit. Once their bank account or credit card is saved after the first use, payments can be made with just a few clicks, whether it’s one invoice or twenty. 

Gasparini noted that checks are now down 75% and most clients pay electronically through the Versapay portal, which has simplified both the cash application process and client experience of remitting a payment. 

Beyond speed, the portal also gives clients visibility into their payment history, outstanding invoices, and even their Days Payable Outstanding (DPO). The result is not just efficiency for Accordant’s finance team, but a smoother, more transparent experience for clients as well.

The implementation of Versapay was straightforward and efficient. The team provided clear guidance, transparency, and deep knowledge that made the process seamless. They worked closely with Accordant to navigate key decisions such as surcharge rules and compliance requirements, ensuring everything was set up properly from the start. 

Gasparini emphasized that conversations with Versapay gave him confidence that Accordant and the vendor were aligned from the start. He added that the Versapay team has been consistently responsive and collaborative, always willing to jump on a call to work through inquiries quickly.

By combining Sage Intacct with the Versapay Collaborative AR platform, Accordant eliminated a potential additional full-time employee and manual processes while accelerating cash flow and delivering a better payment experience for clients. The result is a stronger financial foundation that enables the business to grow without adding administrative burden.

Versapay automates accounts receivable, removing barriers to collecting and reconciling B2B payments. Our solutions connect finance teams, customers, and business systems in one ecosystem to ensure cash flow clarity. With over 10,000 customers and 5M+ companies transacting on the platform, Versapay processes over 110M transactions and $260B annually. Learn more at versapay.com.