Driving Customer Adoption

A successful implementation is more than just going live on time and on budget. We define success as achieving very high levels of customer adoption and driving down payment times. Dive into digital payments and Customer-Centric Order-to-Cash confidently—with thousands of implementations under our belt, we know what it takes to make you successful.

The Right Tools, People, and Process

We have a unique and proven approach to get you up and running quickly and successfully. You’ll see your customers embracing the service, payment times shrinking, and your team putting more of their focus on real problems instead of routine administrative work—all within days or weeks, depending on the product 

A team of passionate and experienced implementation specialists, relationship managers, and client success managers will lead you through the process with expert advice, firstrate tools, and best practices gained from enabling hundreds of businesses.  

Standardized Implementations

We offer standardized implementation packages, plus several custom add-on options to get you up and running with the features you need to maximize results. For our payments solutions, basic implementations are completed in a few days, allowing you to accept electronic payments right within your ERP. Add-ons give you support for leading ecommerce shopping carts and POS solutions.

For our AR solutions, there are four standard packages to choose from, ranging from 5-day implementations on leading cloud-based ERPs to 8-week implementations that create highly tailored solutions that seamlessly integrate with enterprise ERP.

Dedicated Implementation Specialists

You'll work with a dedicated implementation specialist and client success manager who will guide you through the entire process, help you make configuration decisions that are right for your business, and develop an effective strategy for engaging your customers.

Change Management

No implementation is successful unless your team understands and embraces the new capabilities you’ve put in place for them. Your dedicated Client Success Manager is an expert in change management—in educating your team and getting them excited about using the powerful new tools at their fingertips.

80%+ Customer Adoption

A successful implementation means most of your customers accept your invitation to collaborate online. A typical Versapay client will see 80% of their customers engage online for invoicing and collaboration, with 50% of those customers also choosing to pay online. Our goal is to make your customers happy to pay you!

ERP Connectors

All of Versapay’s solutions are built to work closely with ERPs. Pre-built connectors support out-of-the-box integration with Oracle NetSuite, Microsoft Dynamics 365 Business Central, and Sage Intacct, with ultra-fast setup for many other leading ERPs. For companies that want more IT control over integrations, Versapay offers a full-featured API to create integrations between ERPs and other corporate systems.

Minimal IT Investment

Because the Versapay platform is cloud-based and highly configurable, core implementation requires minimal IT involvement. Where needed, we partner with IT to leverage existing assets like directory services, security infrastructure, and document management.