Paying is Part of Customer Experience
How you bill and collect payment is a major part of your customers’ experience in doing business with you. We address AR problems in the front office where they originate, causing customer frustration and slowing down payments. Deliver a better customer experience and you’ll get paid faster… and make your customers happy.
“Working with VersaPay has been a very positive experience for us. They have a lot of good people and it’s really shown in the way they’ve delivered their commitments to us. At the end of the day, it takes a partnership and I think that we’ve formed a good partnership.”
With barriers to switching at an all-time low, it's more important than ever to deliver an experience that makes customers want to stay. From clear, complete information to online communication, through to flexible payment options, we help you deliver a billing and payment process that is so easy it will make your customers happy pay to pay you!
With this in mind, we put your team and your customers in the driver's seat to solve problems quickly with shared information and team-based online communication tools and that ensure the right people are looped in at the right time to get issues resolved and payments flowing.
Take payments when and where you and your customers want - from the office or the field, on terms or COD. The power and flexibility of a check is now available with digital payments, so that you can offer your customers flexibility while capitalizing on the backend efficiencies offered by digital payments.
The days of relying on adding headcount to scale your business are over. We let your team manage by exception - focusing their efforts on customers who can't or won't pay, while we take care of the rest. The team you have today ends up with a better return on their time – so they’re happier and you get paid faster.