About Katie Canton

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So far Katie Canton has created 19 blog entries.
6 08, 2019

Unlock Your Money and Gain a Competitive Edge with AR Automation

2019-08-06T13:49:35-04:00August 6th, 2019|Blog|

Invoice-to-cash automation transforms an often-overlooked area into a competitive advantage. Many wholesale distributors use digital technology to automate parts of their supply chain. However, digital tools can also transform your post-sale experience to set you apart from other vendors. AR automation streamlines your manual, time-consuming processes by automating core elements including invoice presentment, collaboration, collections, payments, cash application, and bank reconciliation. It helps you get paid faster, which is critical when you’re faced with low profit margins and increasing cost of capital. It allows you to unlock money that is tied up in AR, improve your margins, better manage your cash flow, and ensure that you have the working capital you need to run your business. Give Customers a Better Experience AR automation improves the experience you provide to customers by giving them on-demand visibility into accounts. Customers can log-in through a customer portal 24/7 to view invoices and supporting Read More

29 07, 2019

Innovative Digital Technologies Positively Impact Every Area of Your Finance Operation

2019-07-29T15:35:31-04:00July 29th, 2019|Blog|

You have the opportunity to use digital technology to protect your margins, free up your cash flow, and improve your customer experience Disruptors such as the Amazon Effect, shifting buyer expectations, and an increase in manufacturers that sell direct-to-consumer are putting your business at risk. According to a survey from Modern Distribution Management (MDM) , growth in the wholesale distribution market is expected to moderate. In fact, 30 percent of wholesale distributors are concerned about their outlook due to uncertain economic conditions, tariff trade wars, and a slowdown in residential construction. To thrive in today’s rapidly-changing landscape, you must use digital technology to transform your company and remain competitive. A report from IDC found that wholesale distributors who use digital technologies – such as robotics, analytics, and cloud services – can transform their finance processes and help them achieve the following benefits: Dramatically reduce your costs so that you can Read More

23 07, 2019

CFOs Not Actively Pursuing Digital Transformation Are Putting Their Business at Risk

2019-07-23T10:48:50-04:00July 23rd, 2019|Blog|

Digital transformation is about more than giving customers an online portal so that they can view information online. It’s about using technology across your business to boost efficiencies and provide customers with greater value. To stay competitive and improve the customer experience, you must embrace digital transformation. According to The Enterprisers Project digital transformation is “the integration of digital technology into all areas of a business resulting in fundamental changes to how businesses operate and how they deliver value to customers. Beyond that, it's a cultural change that requires organizations to continually challenge the status quo, experiment often, and get comfortable with failure. This sometimes means walking away from long-standing business processes that companies were built upon in favor of relatively new practices that are still being defined.” According to the National Association of Wholesale Distributors, “leaders must learn the art and science of innovation.” And they must do this Read More

10 07, 2019

Hackers Are More Sophisticated Than Ever (and Your Customer Data Is at Risk)

2019-07-10T15:57:17-04:00July 10th, 2019|Blog|

With cyber attacks making headlines almost every day, it’s not a matter of “if” you will be breached but “when.” Every AR transaction could expose gaps in your security that open your customer and financial data to hackers. Your chances of a breach also increase if you don’t know what payment systems all of your locations are using to process customer financial data. If your IT team isn’t aware of a system, they won’t be able to ensure that your financial data is secure. “20% of finance professionals said that their company was hit with a business email compromise attack.” TD Bank Human error also causes a number of breaches. AR employees may store customer credit card information in an unlocked Excel spreadsheet and then carry it around on their laptop. If the laptop gets stolen, your customer data is at risk. Or an employee may accidentally open a malicious Read More

3 07, 2019

Long Collection Cycles Increase Your Costs and Reduce Your Margins. Can You Afford it?

2019-07-02T14:48:31-04:00July 3rd, 2019|Blog|

Multiple touchpoints create extra steps in your invoice-to-cash cycle. The more steps you have, the longer it takes to get paid and the higher your operational costs to serve customers. The average payment cycle for wholesale distributors is 37 days. If you want to shorten your payment cycles and free up your cash flow, take a hard look at your invoice-to-cash process. The more steps that you have in this process, the more friction you will create and the longer it will take to get paid. “48.8 percent of the B2B invoices in America are overdue” Atradius Late payments often stem from friction in the invoicing process. It’s not that business owners don’t want to pay on time – it’s that, due to the nature of their business, it can be difficult for them to pay. If a contractor is on the road most of the time, they may only Read More

25 06, 2019

Managing Massive Volumes of Invoices Causes Headaches and Drives Up Costs For Wholesale Distributors

2019-06-25T16:52:19-04:00June 25th, 2019|Blog|

Inefficient processes and siloed systems make it hard for AR teams to stay on top of every invoice – and for you to gather accurate data with which to base decisions. Wholesale distributors typically send 50K-1M+ invoices per month. Tracking, managing, and following up with all of these invoices is a massive job. In fact, AR teams for wholesale distributors can have hundreds of employees that are spread in locations across the country. Your drivers and sales people also serve as an extension of your AR team if they collect payments when they drop off goods and sell new orders. These teams often work in different software programs that don’t integrate with each other – making it difficult for you to gain visibility into every payment and your cash flow. Storing financial data in different silos makes it impossible to track the thousands of invoices that flow through your systems Read More

18 06, 2019

In Wholesale Distribution, Low Profit Margins Leave Little Room for Error

2019-06-18T13:00:22-04:00June 18th, 2019|Blog|

Due to slim profit margins, you can’t compete with Amazon on price. To stay in the game, you must improve efficiencies and customer experience. The gross margin for building materials and construction wholesale distributors is 13.5 percent. With such slim margins, you’re under pressure to turn over inventory quickly. If it sits for too long, the carrying costs and interest rates eat into your profits. Analysts predict that the Federal Reserve will hike interest rates over the coming year – after almost 10 years of historically low, long-term rates . As the cost of borrowing increases, it will be more important than ever to optimize your operations so that you can control your costs and ensure that cash coming in is available as quickly as possible. This includes taking a hard look at your AR inefficiencies and finding ways to streamline your processes – while simultaneously giving customers a higher Read More

5 06, 2019

How Virtual Cards, Customer Portals & Automation Will Forever Change B2B Payments

2019-06-05T10:09:51-04:00June 5th, 2019|Blog|

3 Technologies That Will Forever Change B2B Payments Despite the fact that most wholesale distributors still rely on checks as their primary form of payment, the B2B payment world is changing rapidly. Here are three technologies that can streamline your operations and help you give customers a better experience: 1. Virtual credit cards Virtual credit cards are single-use credit card numbers that allow you to make online purchases without exposing your actual payment info or identity to hackers. AP teams can assign virtual credit card numbers to a specific purchase – minimizing the risk of fraud. The number expires after the first use. Virtual credit cards are gaining popularity with consumer and B2B buyers who are concerned about data security. Visa, MasterCard, and AMEX now allow customers to use their cards to make B2B virtual payments. Now is the time to prepare your AR systems to meet customer demand for Read More