CRF Fall Forum 2018 – Day 2 Recap
If you’re looking for the Day 1 Recap, you can find it here!
Following on the heels of Day 1, Day 2 of the CRF Fall Forum was filled with sessions that contained practical, actionable insights on key issues in the credit and AR space, delivered by leaders in the field who are setting the bar high for their peers! For ease of consumption, I’ve organized today’s takeaways thematically.
Takeaway #1 – On Robotic Process Automation (RPA) and Digital Transformation
Takeaway #2 – On Deductions
Takeaway #3 – On B2B Credit Card Acceptance and Surcharges
These points just scratch the surface of what was covered today – but in closing, I want to leave you with a quote that really resonated with me:
“Reducing your DSO requires a change in customer behaviour.”
I love this quote, because it really cuts to the chase of how leaders are optimizing their AR function – it’s not about incremental tweaks to workflow…it’s about embracing the potential that digital transformation offers, and leveraging in every area of your business to drive better outcomes for your customers, your employees, and your business.
Dan Van Meer
Oct 24th, 2018
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